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PRIVACY
We are committed to providing quality healthcare for our patients. As a fundamental part of this committment, we recognise the importance of ensuring that our patients are fully informed and involved in their healthcare.
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PAYMENT
All patients will receive an Invoice for professional services and materials, for which they are responsible for the payment of. Other parties such as government agencies or health insurers may pay some or all of the amount invoiced, but it is still the patient's responsibility to ensure full payment is completed.
Invoices are itemised according to the materials or services used and the fees charged by the specialist, who is responsibile for your care. Other arrangements can be discussed with the professional who is providing the service.
If consultation or treatment is related to an injury, patients must provide correct details of the organisation accepting liability for payment of services including the claim number, date of injury and employer name BEFORE treatment is undertaken.
You will be given your invoice after your consultation at which time settlement would be appreciated. Mastercard and VISA credit facilities are available.
Please note, if your attendance is for a second opinion you should have all correspondence and investigations available from other clinicians. There MAY be an increased charge for second opinions.
The terms of the contract are; settlement of all consulation accounts on the same day and surgical accounts within 30 days of the invoice date.
If full payment is not received within this time and debt collection is required, we will charge you any costs we or our agents incur in recovering money you owe us and we may disclose information about your non-payment to a credit reporting agency.
I understand that any costs given to me before surgery are estimates only and that I am responsible for any outstanding balance if my procedure is not fully covered by insurance, ACC or another contract. I accept that in the event that my hospital account is not paid, Rodney Surgical Centre reserves the right to add all costs of collection to this account. I accept that if my planned surgery is cancelled RSC is not liable for any loss to my income.
I understand that the surgeon, anaesthetist and any other doctor or health professional using the Rodney Surgical Centre facilities for operations, consultations or otherwise in relation to my care and treatment, and in relation to my account payment, are independent contractors and are not employees, agents or members of Rodney Surgical Centre. Accordingly, I accept that Rodney Surgical Centre is not liable for their actions or omissions.
I understand that from time to time, other clinical personnel may be required to be in the theatre during my procedure.
I give permission to Rodney Surgical Centre to collect and store information and clinical photos about me and my treatment with the understanding that any information will only be used for its intended purposes; that it will be kept securely in my medical file and/or computer system; shared only with health professionals involved in my care; government bodies will only be provided with information to which they are legally entitled. I have the right to check the accuracy of any information and to request corrections if necessary.
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